Your subscription is managed by the platform through which the subscription was purchased. Retro is unable to issue refunds for purchases made through the Apple App Store or Google Play Store. You must request it directly from the platform.
Apple App Store (iPhone)
If you purchased your subscription through Apple, you can submit a refund request directly to Apple here: 🔗 https://support.apple.com/en-us/118223
Google Play Store (Android)
If you purchased your subscription through Google Play, you can request a refund directly from Google.
🔗 Google Play Refund Information
Google Play Order History
You can view your purchases and submit eligible refund requests through your Google Play account:
Important Notes
Refund requests are reviewed and processed by Apple or Google, depending on where the subscription was purchased.
Approval of refunds is subject to each platform's policies and eligibility requirements.
Retro Support does not have access to subscription billing systems and cannot approve or process refunds on behalf of Apple or Google. For billing or refund decisions, please contact Apple or Google directly through the links above.