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I invited enough friends but Retro Premium was not unlocked

Retro Premium Was Not Unlocked After Inviting Friends

If you believe you have invited enough friends to unlock Retro Premium but Premium has not been activated on your account, please contact the Retro Support team for assistance.

What You Need to Know First

  • Invited friends need to finish the sign up process and meet the program criteria before they count, and sometimes the count takes a little while to update.

  • They must be brand new to Retro. Adding a friend already on Retro does not count.

  • If the invited friend deletes their account after creation, it will not count towards your number of referrals.

What to Send

  • Your Retro username

  • The usernames of all friends you referred to Retro

Providing the complete list of invited usernames will help our team review your account and verify your referral activity.

What Happens Next?

Once we receive your email, our team will investigate the issue and determine whether your account qualifies for the Premium unlock based on the referral requirements.

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